IT? BUT YOU INSURE DON’T EVEN OWN IT; GIve name, address and phone numbers . Don’t include email attachments WRITE TO: THE JUDGE, SUNDAY MAIL, ONE CENTRAL QUAY, GLASGOW, G3 8DA. FAX: 0141-309 3587 E-MAIL: THEJUDGE@SUNDAYMAIL.CO.UK: Motorist stunned as Co-
0 Comments | Sunday Mail (Glasgow, Scotland), July 18, 2010
SUSAN ANNAND was utterly devastated when her car was written off in an accident But it was nothing to how she felt when her insurer refused to pay out, claiming she did not even own it.
She called me in after almost two months fighting with The Co-operative Insurance who insisted that the 4×4 had outstanding finance on it from a previous owner, so couldn’t be insured, despite Susan paying pounds 5500 for it privately in January.
Susan, 41, said: “It has sickened me and I think they fully expect me just to go away. There is no question that the car is mine. I handed over hard-earned cash for it.”
She bought the Land Rover Discovery from a lady in Dundee after spotting an online ad. Her fully comprehensive insurance policy for the 10-year-old motor cost pounds 449.99.
Susan, of Kettins, near Blairgowrie, Perthshire, said: “I signed up online in March. My flatmate is also on the documents as a named driver as we share the car. He borrows it when I’m not using it.”
But it was during one of her weekends away that the car was written off. Susan, a supermarket checkout operator, said: “I got a call from my flatmate to tell me that he’d hit a tree.
“He was heading back to the house on a country road and a bird hit the windscreen and he swerved to miss it.”
Susan contacted Co-op and they told her they’d have a garage collect the vehicle to repair it. Three days later she had heard nothing, so called the insurer again.
Susan explained: “The garage Co-op told me were collecting it knew nothing about it. A week later, the car was picked up.
“Co-op decided it was going to a breaker’s yard as it was not economical to repair. They refused to give me a courtesy car as the motor was being written off so I was forced to hire a vehicle to get to and from work. I’ve had to fork out pounds 330 in hire charges so far.”
When she heard nothing more, she contacted Co-op to complain and they told her the car was now being repaired. Susan said: “I phoned the garage
fully comprehensive car insurance
Leave a Comment